Traveling with a Pet

Pet Policies

1. Type of pet: the hotel accepts only dogs and cats.
2. Weight: pets up to 50 kilograms (110 pounds) are accepted.
3. Breed: muzzles are mandatory for potentially dangerous breeds, in accordance with the Colombian Police Code in force.
4. Number: one (1) pet per room is accepted.
5. Regular rate: $60,000 COP per night of stay, taxes included. Pet bookings can only be arranged through the hotel's direct reservations line, +57 310 481 8039.
6. Leash: every pet must be accompanied by an adult, under their full control, and must always be on a leash when outside the room.
7. Restricted areas: pets are never allowed in the pool area or the restaurant, except to pass through from the room to the nearest exit.
8. In the room: pets must be accompanied at all times by the guest or the adult registered at the hotel. The guest agrees to report immediately any special cleaning needs or property damage; in case of damage to the room, a penalty of $500,000 COP will be charged for maintenance and repair.

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