Quick answer
Yes, Hotel Isla Múcura has Wi-Fi for guests. The cell signal is weak across much of the island (Claro and Tigo are the carriers with the best coverage, according to the hotel). There are no ATMs: bring cash. Bancolombia transfers and card payments through a Wompi link are accepted.
Details about electricity, drinking water and mobile carriers are being verified with the hotel.
| SERVICE |
AVAILABILITY |
DETAILS |
| Wi-Fi |
Yes |
For guests; in some kiosks only in common areas |
| Cell signal |
Weak |
Claro and Tigo have the best coverage (the FAQ also mentions Movistar); pending confirmation |
| ATMs / currency exchange |
No |
Bring cash from Cartagena or Tolú |
| Payments |
Yes |
Cash, Bancolombia transfer, Wompi payment link (card) |
| Air conditioning |
Yes |
In all accommodations |
| Restaurant and bar |
Yes |
Las Palmas, Bar Brisas (10:00 a.m.–12:00 a.m.) and room service (2:00 p.m.–10:00 p.m.) |
| Spa and gym |
Yes |
55-min massages; gym 6:00 a.m.–11:00 p.m. |
| Public pool |
No |
Private pools in some accommodations; the sea is a natural pool |
| Electricity and drinking water |
24 hours |
Reliability for both services |
Connectivity: unplugging is part of the trip
A destination like Isla Múcura stays peaceful partly thanks to being disconnected. There is Wi-Fi for guests, but don’t expect city speeds, and the cell signal is weak in most parts of the island.
Download what you need before boarding (maps, reservations, music) and let your people know you’ll reply at a relaxed pace.
Money and payments
There are no ATMs or currency exchange offices on the island. Bring enough cash for the park fee, tips, purchases at Santa Cruz del Islote and small expenses. At the hotel you can pay in cash, by Bancolombia transfer or by card through a Wompi payment link.
Health and safety
Bring your medical assistance card or travel insurance, insect repellent and sunscreen. Water activities are carried out with life jackets and trained staff; outdoor activities are the guest’s responsibility. The hotel does not allow weapons or guests who are intoxicated.
